Setting up help level descriptions in the CMTS (note: Admin level users only can perform this task)
If you or your staff provide assistance to students while in the lab, you can record the amount of help given for each study session.
You can edit what these help levels are called (Level 1 - Level 6, since Level 0 defaults to Not Specified).
You can use them "as is", but if you do choose to use more your own terminology, changes are specific to the district, not the campus. (As a disitrict, all campuses will end up sharing whatever custom help level you create).
Click Settings from the main menu, then Help Level Descriptions and the following screen will appear.

Type in the terminology that you want to associate with each level of help (limited to 25 characters or less), then click the Pencil icon to save.